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Post by hadriankross on Jul 23, 2017 22:26:55 GMT -5
Game crashes at load ~90% sometimes 80-85%.
First fight scene at Hunting Lodge.
Android 5.1.1
4.2.33 amazon version
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Post by fallen on Jul 24, 2017 11:07:00 GMT -5
Game crashes at load ~90% sometimes 80-85%.
First fight scene at Hunting Lodge.
Android 5.1.1
4.2.33 amazon version Can you share any other information? Is it only an issue with this one save? Are you have an issue with all saves? Does the game crash when you reach the main menu, or it crashes when you load a game? If the game loads, can you take any actions or it crashes? |
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Post by hadriankross on Jul 24, 2017 11:27:08 GMT -5
it autosaves on android...
no save option that i've seen
crashes when I attempt to load the game
game does not load
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also I can't seem to find the file path to the data or savegame on 5.1.1
if you could provide that it would be very helpful
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edit:
you can also move this to heroes of steel or I can repost there
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Post by fallen on Jul 24, 2017 11:48:00 GMT -5
I moved the thread to Heroes.
I am not sure what 5.1.1 is -- that is not a valid version of Heroes of Steel.
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Post by wascalwywabbit on Jul 24, 2017 15:12:29 GMT -5
I moved the thread to Heroes. I am not sure what 5.1.1 is -- that is not a valid version of Heroes of Steel. He said on his previous post that's his Android OS version, HoS version is 4.2.33 Amazon. |
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Post by fallen on Jul 24, 2017 16:41:52 GMT -5
What characters do you have in your group?
What are you doing at the hunting lodge? Is there an on-going combat?
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Post by hadriankross on Aug 1, 2017 10:37:42 GMT -5
It's the initial combat. Almost an autocombat.
Unmodified characters for that version...
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Post by fallen on Aug 1, 2017 11:57:58 GMT -5
If the game is crashing 80% of the time, is it possible to back out of the area?
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Post by hadriankross on Aug 2, 2017 9:30:55 GMT -5
The game crashes at 80% load (status bar)...
No gameplay available.
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Post by fallen on Aug 2, 2017 9:38:41 GMT -5
@hardiankross - ahhh, thanks for clarifying. I was confused, I thought with an 80% crash rate, you were actually seeing the map. So you never reach the map, the game always goes down in the load screen.
Are you playing on Elite or Free? That will help us track the crash report.
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Post by hadriankross on Aug 3, 2017 10:51:28 GMT -5
Elite.
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Post by fallen on Aug 3, 2017 10:56:43 GMT -5
Ok, thank you. I have found your crash. A bugged story event it attempting to run when you are booting up the level. This bug has been fixed in newest versions of Heroes of Steel. Until we are able to get Amazon updated with the latest release, I am sorry to say that this group is stuck. |
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Post by hadriankross on Aug 4, 2017 12:03:26 GMT -5
What's the android 5.1.1 path to the savegame file(s)?
Any upstream submission info?
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Post by fallen on Aug 4, 2017 12:07:26 GMT -5
/data/data/com.tresebrothers.games.heroesofsteelelite/files I believe
Should be a bunch of DB files.
Do you have a rooted device?
What is upstream info?
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Post by redshadow on Aug 29, 2017 21:57:44 GMT -5
I'm seeing a similar error when trying to load my game in Darkmoss Ironwood. The progress bar almost finishes loading and then crashes. I'm in the middle of combat with some trolls near the shrine near the exit. Creating a new game and loading and saving that works, but the old game always crashes as soon as I try to load it. One thing that I noticed is that after I try to load the game the played timestamp gets updated.
Android Kindle Fire HD, version: 8.5.1 (I think that's really Android 4.0.x under the covers.)
HoS version: 4.2.33
I can try to stick CatLog on it and get some info about the crash if it will help.
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