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Post by Simply Dave on Dec 22, 2013 17:05:41 GMT -5
I'm at the area west of Osh and just reached the very bottom left of the map at the stairs leading to Warm Cavern. Game went into the loading screen and then hard crashed. Did a hard reset with the same result. Game loads to about 90 percent and crashes again.
Ipod Touch 4th Gen 6.0.1
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Post by skyllaros on Dec 22, 2013 20:49:57 GMT -5
I'm having this same problem on iPad 4th gen. I got to this point and can't progress any further. It crashed everytime I I try to reload the game. It's at the same place as the poster above mentioned, the entrance to the warm cavern.
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Post by MrPug on Dec 22, 2013 23:14:29 GMT -5
I just bought Episode 1 today and I'm having the same issue described by Simply Dave. The game crashed when I tried to go down the stairs, and any attempt to load the save game immediately crashed the app. I have Heroes of Steel version 1.1.7 and I'm playing on an iPad 4 with iOS 7.0.4.
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Post by Siji on Dec 23, 2013 0:18:24 GMT -5
Ditto on the above.
by the way, loving the game and this is the first bug I have run into in mant hours of playing. Unfortunately, cant progress or go back, so had to start a new game at higher difficulty level.
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Post by skyllaros on Dec 23, 2013 9:43:27 GMT -5
I agree, I'm loving the game and it's been bug free since I started playing. Does re-starting the game from scratch help? I assumed I would run into the same problem when I get this far again. Unfortunately this is a big one because it prevents one from playing any more past this point, otherwise I'm really enjoying it!
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Post by contributor on Dec 23, 2013 10:23:20 GMT -5
This looks like it's definitely an iOS bug. I'm sure the brothers will get on top of it after Christmas. Just so you know though this is a completely side-quest so you're really not missing that much. In fact it may be better to do it after finishing the main quest first. What you want to do is go clear out the North Vault and Farm Halls and then go after the Shaman down the hole in the center of the North Vault Fort.
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Post by skyllaros on Dec 23, 2013 10:37:48 GMT -5
Ah good to know! I had assumed it was part of the main quest. Thank you for the information! I'll happily restart and avoid it.
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Post by fallen on Dec 23, 2013 17:44:39 GMT -5
Sorry that there is an iOS bug at the Warm Cavern! Since Apple has shutdown for Christmas, this will be addressed in the first release after they re-open their doors. As contributor said, this is not on the main line - it is an optional side quest - so please avoid it for the time. Sorry that it has gotten the existing games stuck. I am glad that you are finding the rest of the game to be high quality and enjoyable! Really sorry about this, we will fix ASAP! P.s. It is a content bug, affecting only iOS devices, regardless of device type.
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Post by prometeo on Dec 25, 2013 9:33:00 GMT -5
Bought episode1 and the sorceror as soon as it was published, love the game so much I took a day off from work to play it (naaa, it was for Xmas but I spent the day playing anyway).
Got exactly the same bug, unfortunately on the main quest. After clearing the Farm Halls, if I try to go down the hole, hunting the shaman the game crashes after loading about 90%. Being iOS, I think I have no other choice than start again (and after 25hr of playing it is quite painful)
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Post by fallen on Dec 26, 2013 0:29:06 GMT -5
prometeo - sorry! With the iOS Developer Console (our web application to change anything) completely closed for the December 21 - 28 period, we can't even get the word out to our players. Sorry, they've got our hands tied. We will fix the issue as soon as we can so you can resume your game. However, it sounds like you are reporting a different bug than the others on the thread, or there is some confusion about the main quest requirements. The "Warm Cavern" is an optional side quest that is accessible via the West Road, there is a set of stairs going down there. That is completely optional. Is that where you had the crash? We have had no other reports of a crash following the main quest.
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Post by prometeo on Dec 26, 2013 9:21:21 GMT -5
I thought it was the main quest, now I am not so sure anymore. not being able to load the game, I have to rely on my unreliable memory. So, I cleared the farms and (I think) the fort. Went back to the barracks (since there was no other location to visit) and agreed to go down some hole and kill the rat shaman. The save game location is warm cavern so maybe I fell victim of the side quest bug and not of a new one.
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Post by fallen on Dec 26, 2013 12:42:46 GMT -5
prometeo - yes, if the saved game location is the Warm Cave, then you have the same crash report we have on the rest of the thread, and the only current crash report for the iOS release. The Warm Cavern is out the West Road. If you do chose to play again, you should return to the Fort in the North Vault and go down the sink hole in the center of the fort. This will take you down into the Ratkin warren and you can continue the main quest there. We are working on resolving the bug with the Warm Cavern so that your group can continue from where you got stuck!
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Post by prometeo on Dec 26, 2013 13:05:55 GMT -5
That is great news! I'll wait for the fix then!
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Post by Steve on Jan 1, 2014 10:09:50 GMT -5
With the update on 1/1/14, the game crashes on "Play".
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Swami
Templar
[ Heroes of Steel Supporter ]
Lost
Posts: 1,002
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Post by Swami on Jan 1, 2014 11:06:31 GMT -5
Steve, you may have missed it, but the newest release on iOS was problematic and fallen advised to not upgrade to it. It has been requested to Apple that they expedite the release of a fix version.
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