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Post by 4BIN4D3R on Jan 13, 2015 8:47:57 GMT -5
how do I get my IAPs back after I factory restored my phone? I had the ship designer and want to restore it.
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mataeus
Templar
[ Elite & Star Traders 2 Supporter ]
From summer sands, to armageddons reach.
Posts: 820 
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Post by mataeus on Jan 13, 2015 10:01:18 GMT -5
how do I get my IAPs back after I factory restored my phone? I had the ship designer and want to restore it. If you bought the game from Google Play, you should be able to press 'store' from the game's main menu, then press 'restore' at the top right of the screen. Amazon can be a little touchy... If the above doesn't work, you can go as if you're going to purchase it again by selecting it from the store, and pressing download. It's only at THIS point where Amazon will go "Ah, you've downloaded this before I see! Here you go, no need to pay". However, 'restore' has always worked for me through Google Play. Be very aware of where you downloaded the app from, and for which DLC you are selecting; if you make a mistake and end up paying again, I will not be held responsible. Edit: I notice you mentioned the Ship Designer. If you're referring to the IAP in Star Traders (you've posted in the ST 4X sextion), the download will be automatically restored when you enter the game store from the title menu of the game. You'll see the toast at the bottom of the screen. Once again, if with Amazon, this may not ensue. |
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Post by 4BIN4D3R on Jan 13, 2015 10:26:26 GMT -5
Oops really wrong place to post. Yeah that didn't happen. Wonder why. I am on the same Amazon account I purchased it on.
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Post by fallen on Jan 13, 2015 11:22:51 GMT -5
The thread has been moved to ST bug reports.
@4bin4d3r - if the Restore button doesn't work, you can try purchasing it. The store should stop you halfway through and just restore your purchase (no charge).
If that doesn't work, its time to call Amazon support and ask for them to resolve it.
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Post by ntsheep on Jan 13, 2015 11:37:52 GMT -5
 This thread has been pacified. Move along citizens. |
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Post by slayernz on Jan 13, 2015 16:19:40 GMT -5
4BIN4D3R most of the time, just re-purchasing resolves the issue. The store does a check on whether you own it already, and then just automagically re-enables the IAP on your device without charging twice. Woah Rhyme! How sublime.
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