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Post by LordofSyn on Jul 28, 2015 16:50:16 GMT -5
I updated today 7/28/15. Tried launching...gave me unknown error. Tried uninstalling and reinstalling. Same steam Unknown Error. Shut down steam..relaunched steam...same error.
Reboot laptop fully, after steam updated and launched tried 4X again. This time it gave me a Windows error first saying bootstrap loader unresponsive then ut came up with the Steam unknown error again.
I've been able to play it on steam before...no understanding as to why it isn't working properly now.
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Post by fallen on Jul 28, 2015 19:01:36 GMT -5
Hoping others can report the same issue so that we can try to troubleshoot. Currently we can't reproduce this.
Can you report your OS version and setup?
Can you double check your prereqs for the game?
MINIMUM: OS: Windows XP, Windos Vista, or Windows 7 / 8 Memory: 512 MB RAM Graphics: Requires OpenGL 2.0 or higher Hard Drive: 200 MB available space Additional Notes: Requires MS Visual Studio C++ Runtime 2012 x86
Is Heroes working?
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Post by Cory Trese on Jul 28, 2015 19:29:01 GMT -5
That's a huge bummer. Hopefully your machine will be able to get far enough into the Steam loader to initialize the game. Sadly, ST 4X hasn't even been started running if you are getting Steam unknown error -- that's all inside Valve's SDK Hopefully you'll be able to come up with a work around or Steam will push out an update that fixes it! We'll keep doing test installs on all our machines -- very helpful if you could do as fallen asked and provide all the details about your machine. We're only currently testing the latest version from Steam on Windows XP, Windows 7 and Windows 8 on Intel and AMD CPU. If you're using something else, let us know!
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Post by LordofSyn on Jul 28, 2015 20:52:49 GMT -5
Hoping others can report the same issue so that we can try to troubleshoot. Currently we can't reproduce this. Can you report your OS version and setup? Can you double check your prereqs for the game? MINIMUM: OS: Windows XP, Windos Vista, or Windows 7 / 8 Memory: 512 MB RAM Graphics: Requires OpenGL 2.0 or higher Hard Drive: 200 MB available space Additional Notes: Requires MS Visual Studio C++ Runtime 2012 x86Is Heroes working? Heroes is working fine. Win 7 fully updated and legit. 3GHZ Dual Core processor. 6GB RAM. Onboard AMD card series 4200. I've run it before with no issue.
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Post by LordofSyn on Jul 28, 2015 20:55:13 GMT -5
Hoping others can report the same issue so that we can try to troubleshoot. Currently we can't reproduce this. Can you report your OS version and setup? Can you double check your prereqs for the game? MINIMUM: OS: Windows XP, Windos Vista, or Windows 7 / 8 Memory: 512 MB RAM Graphics: Requires OpenGL 2.0 or higher Hard Drive: 200 MB available space Additional Notes: Requires MS Visual Studio C++ Runtime 2012 x86Is Heroes working? Heroes is working fine. Win 7 fully updated and legit. 3GHZ Dual Core processor. 6GB RAM. Onboard AMD card series 4200. I've run it before with no issue. Edit: I'll provide more in depth info soon. Wife is currently watching Netflix. Cannot interrupt OitNB. I value my life. :-D
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Post by Cory Trese on Jul 28, 2015 21:22:58 GMT -5
Maybe try the next version, v2.3.11
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Post by tenbsmith on Jul 29, 2015 10:47:20 GMT -5
Best not to get between a wife and her favorite programs. OitNB is pretty good watching though.
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Post by LordofSyn on Jul 29, 2015 12:04:05 GMT -5
Best not to get between a wife and her favorite programs. OitNB is pretty good watching though. Actually, I cannot agree more. It's pretty crazy and wildly entertaining.
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Post by fallen on Jul 29, 2015 12:10:35 GMT -5
v2.3.11 is out - hope you can give this a try.
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