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Post by baxterr on Apr 28, 2016 13:15:36 GMT -5
Sure, more screenshots would help. I've put about an hour into trying to find a bug here and haven't been able to find anything on any OS. I'm going to have to take a break from it and get back to work. If you can send screenshots, that would be good. If it really isn't working and we're both following the same steps then we do have a device issue ... and some of those are literally unfixable (thanks Google!) I'm happy to try to keep helping, but there definitely isn't a bug in the code or the build  An hour? Sorry for wasting your time Well I just found out that it works with my other squad.... no trouble at all with changing the face... must be a savegame related issue then, but definitely not a device problem. |
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Post by Cory Trese on Apr 28, 2016 13:18:04 GMT -5
Is the game that doesn't work the one that is stuck in the first room?
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Post by fallen on Apr 28, 2016 13:24:51 GMT -5
baxterr - I didn't see if you reported the version from the main menu of the game? Also, can you check your Android OS settings to make sure you don't have any developer options on? Finally, the best thing to do is provide a very clear detailed explaination of what you click. You summarized about 20 actions into 3 steps, which makes it impossibel for us to know what you did. 1. Tapped play 2. Tapped saved game twice 3. HQ opened 4. Tapped Veterans 5. Tapped Captain 6. Tapped Design .. etc
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Post by fallen on Apr 28, 2016 13:25:21 GMT -5
Sure, more screenshots would help. I've put about an hour into trying to find a bug here and haven't been able to find anything on any OS. I'm going to have to take a break from it and get back to work. If you can send screenshots, that would be good. If it really isn't working and we're both following the same steps then we do have a device issue ... and some of those are literally unfixable (thanks Google!) I'm happy to try to keep helping, but there definitely isn't a bug in the code or the build An hour? Sorry for wasting your time Well I just found out that it works with my other squad.... no trouble at all with changing the face... must be a savegame related issue then, but definitely not a device problem. With the game that is stuck in the room, end a few turns. See if a Scittering shows up. Kill it. |
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Post by Cory Trese on Apr 28, 2016 13:26:15 GMT -5
Ah I thought he was stuck behind the first door. I must have been mistaken, I was just guessing without screenshots. Now that you mention the second door, that does sound more likely.
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Post by baxterr on Apr 28, 2016 13:29:40 GMT -5
Hey Cory, hey Andrew!
I made a video about the issue, because I guess it is better than just having a lot of pictures.
And no, the other squad works perfectly, I didnt have any issues with it. The "stuck in first room" squad is the same as the "face not changing" squad.
I will try to get an email out with my limited internet to cory.trese[at]gmail[dot]com with the video.
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Post by Cory Trese on Apr 28, 2016 13:31:26 GMT -5
The thing is, that game that is stuck in the room hasn't defeated any levels, has it? Isn't that saved game on the first level?
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Post by baxterr on Apr 28, 2016 13:56:07 GMT -5
The thing is, that game that is stuck in the room hasn't defeated any levels, has it? Isn't that saved game on the first level? Yes it had the issue but I was able to get around the problem by aborting mission and starting over. Maybe that broke the savegame? o.O Sorry that I forgot to mention it. I am on mission "Airlock Chambers" right now, the issue has been persistent since the very beginning. I thought that it had something to do with the tutorial levels so I just finished these, but it is still there. |
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Post by Cory Trese on Apr 28, 2016 13:57:09 GMT -5
The thing is, that game that is stuck in the room hasn't defeated any levels, has it? Isn't that saved game on the first level? Yes it had the issue but I was able to get around the problem by aborting mission and starting over. Maybe that broke the savegame? o.O Sorry that I forgot to mention it. I am on mission "Airlock Chambers" right now, the issue has been persistent since the very beginning. I thought that it had something to do with the tutorial levels so I just finished these, but it is still there. I don't understand what you are saying. It seems very unclear to me exactly what states your games are in, what issues you are having, etc. |
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Post by Cory Trese on Apr 28, 2016 14:01:02 GMT -5
Found the issue related to restarting the Tutorial level causing a saved game corruption IF ... the game was aborted in the Tutorial before the Captain is saved, the number of saved games at that time is odd, the device is Android 4.4.x, the number of aborts in the Tutorial was an odd number, and the number of other saved games created afterwords are created after the abort but before the corruption is fixed by the game.
This will be fixed in next. Locking and anchoring this thread.
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Post by Cory Trese on Apr 28, 2016 14:07:22 GMT -5
This will be patched at some point next week after we've had time to test to make sure the patch doesn't negatively impact normal games.
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