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Post by commiades on Jul 12, 2017 13:18:38 GMT -5
Sorry, and the display of the characters is wonky - no picture of the first character, just bars for HP and spirit, and the pictures and bars on top of the others. It started during the fight with the two seer lords.
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Post by fallen on Jul 12, 2017 13:20:54 GMT -5
commiades - can you restart the game? What version of the game are you playing? That sounds like a bug with a pretty old release now.
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Post by commiades on Jul 12, 2017 13:34:51 GMT -5
Using 4.4.13. No glitch on another party only at Ep. 1. How do you mean 'restart'? A lot of time has gone into this group.
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Post by commiades on Jul 12, 2017 13:35:45 GMT -5
I can restart after crash. I just can't access the wizard's equipment.
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Post by fallen on Jul 12, 2017 13:52:25 GMT -5
Using 4.4.13. No glitch on another party only at Ep. 1. How do you mean 'restart'? A lot of time has gone into this group. I mean restart by closing the game and then reopening the game. Sorry, I would never suggest you throw the group away and start over. Never. We will help you work this out. However, it was a bug that was fixed in a previous release and confirmed by other players that had it, so that makes this more difficult. Since, it has been assumed fixed for weeks. What device are you on? Are the Seer Lords dead? The only crash comes from opening Kjartan's equipment? Do you see his face with gray hair? Do you see his face with gray hair when you are loading the game? Do you see his new Talent? |
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Post by commiades on Jul 12, 2017 14:04:13 GMT -5
Asus tf201 - quite old now. I'm in the Ruins of Emberm The Seer Lords are dead. Kjartan's hair is gray and he and Selen have new talents. I can play, but the screen displaying their stats is glitchy, and crashes when I click on his buffs or on the icon that displays his buffs. I can access his equipment screen now.
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Post by fallen on Jul 12, 2017 14:17:50 GMT -5
commiades - that sounds pretty rough, if the bug is evolving even as you play. Different things are crashing every time you try it. Have you tried a device restart? Do not uninstall the game as you will lose all saved games. We can help figure this out. Any chance you can post some screenshots? We really need some details. A statement like "the screen is glitchy" will not allow us to help, it is not enough data for me to even start troubleshooting. What is wrong with the screen, what is different, when does it act up, what exactly do you click to get a crash? What buffs do you have on? etc. Need details 
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Post by commiades on Jul 12, 2017 14:22:01 GMT -5
I have done a full device restart. I can send data as a Titanium backup file, if that helps.
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Post by commiades on Jul 12, 2017 14:28:37 GMT -5
commiades - that sounds pretty rough, if the bug is evolving even as you play. Different things are crashing every time you try it. Have you tried a device restart? Do not uninstall the game as you will lose all saved games. We can help figure this out. Any chance you can post some screenshots? We really need some details. A statement like "the screen is glitchy" will not allow us to help, it is not enough data for me to even start troubleshooting. What is wrong with the screen, what is different, when does it act up, what exactly do you click to get a crash? What buffs do you have on? etc. Need details Here's the screenshot.  |
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Post by commiades on Jul 12, 2017 14:30:41 GMT -5
It's the icon in the bottom right corner next to his picture that crashes it.
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Post by commiades on Jul 12, 2017 14:31:23 GMT -5
Sorry, bottom left, next to his picture.
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Post by commiades on Jul 12, 2017 14:31:51 GMT -5
The one with the arrow facing upwards.
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Post by fallen on Jul 12, 2017 14:32:56 GMT -5
commiades - ok, thanks. That is a very odd screenshot, showing that it can't load the picture for Vraes and that it is loading the wrong image for Kjartan on the right hand side. Can't reproduce this on any of my devices, tried playing on a few different Androids already this morning. Did you die or restore the game at any point during the Seer Lord fight? did you exit the game during the last cut-scene of the Seer Lords fight? Did your device crash or run out of power at any time during the last cut-scene of the Seer Lord fight? Yes, please send the saved game file to andrew@tresebrothers.com
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Post by commiades on Jul 12, 2017 14:39:21 GMT -5
I did die during the fight. I didn't crash until after the fight, when checking chests and trying to change equipment.
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Post by fallen on Jul 12, 2017 14:40:59 GMT -5
Ok, please send in your saved game.
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