Fullscreen display bugs

[xman1]

Summary: App has fullscreen display problems for ultra wide displays. Also, there is a general lack of UWD resolutions in the windowed mode to use as an alternative.

Detailed:
When trying to use fullscreen mode on an UWD display, only half the screen shows. An example of what this looks like can be seen here:
www.dropbox.com/s/39vl0o9zj7pua8e/STF.jpg?dl=0

Most of the onscreen functions when playing a game will not be accessible to the user if fullscreen is selected.

Resolution options in windowed mode generally do not support UWD either. The most common UWD display options of 3440x1440 and 3840x1600 are missing. Checking the STF config options shows only a single integer option of 1 through 10 to designate any predefined resolution. An option to set the vertical and horizontal resolution manually is not an option.

Suggested fixes: Include UWD support in fullscreen and adding UWD resolutons in windowed mode.


Note I almost returned the game over this as I could not figure out how to do anything. I was not initially aware that I could not see half the screen when I first started playing was the problem.

[Cory Trese]

That's very interesting feedback. Can you share more about your configuration so that we can try to help?

Are you using Windows? Can you share more information about your GPU configuration and display?

Thanks!

[xman1]

Sure. Here is the Steam report (below).

I have a suspicion... It is the program is not displaying the proper res due to the dual monitor. Let me test that real quick....

I was right. If I disable my secondary 1080p monitor, your app displays properly. The reason for half screen is your app is using total desktop resolution to size instead of just the primary monitor. I hope this gives you the clues you need to zero in on it.


Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 3700X 8-Core Processor
CPU Family: 0x17
CPU Model: 0x71
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3600 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
"Manjaro Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 5.5.2-1-MANJARO
X Server Vendor: The X.Org Foundation
X Server Release: 12007000
X Window Manager: KWin
Steam Runtime Version: steam-runtime_0.20191210.1

Video Card:
Driver: NVIDIA Corporation GeForce RTX 2070 SUPER/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 440.59
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 74 Hz
VendorID: 0x10de
DeviceID: 0x1e84
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 3840 x 1600
Desktop Resolution: 5760 x 1600
Primary Display Size: 34.65" x 14.45" (37.52" diag)
88.0cm x 36.7cm (95.3cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8192 MB
Supported MSAA Modes: 2x 4x 8x 16x

Sound card:
Audio device: Nvidia GPU 92 HDMI/DP

Memory:
RAM: 32042 Mb

Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 1024256 Mb
Largest Free Hard Disk Block: 676336 Mb
VR Headset: None detected

[xman1]

Note if you want me to test something, I can.

[Cory Trese]

I don't have a copy of "Manjaro Linux" to test, but on our Steam reference machines, launching in windowed mode works correctly with multiple monitors.

Just to confirm -- on your particular setup neither windowed nor fullscreen mode work?

[xman1]

Well, the windowed modes are so low res they don't work well at all as only a part of the monitor works. No UWD options. Can't read the text well.

Fullscreen shows a good clarity and readability. I do not have this issue on any other game. Just this one.

Manjaro is not the issue as this is just a flavor of Arch. It is the desktop that controls this. The desktop is KDE Plasma in this case. Steam might be using Gnome for a desktop or XFCE, but I really do not think that is the problem.

The more I play with it, it is clear that it is sizing to 5760x1600. It is not half the display. It is missing 1920 pixels exactly. It is sizing to the entire resolution of both monitors, not the primary display. To test this hypothesis, I placed the secondary monitor on top of the primary monitor and then noted that the Star Frontiers then sized itself to 3840x2680 resolution in fullscreen with the top 1080 pixels cut off the top of the app, so it is definitely sizing to the full desktop resolution, just not using it. It should be set to the primary display only. In the above results, I do show that Steam can clearly see the difference.

Primary Display Resolution: 3840 x 1600
Desktop Resolution: 5760 x 1600

I also tested from Xrender to OpenGL 2.0 and OpenGL 3.0 and it is not the rendering backend that is causing it.

[Cory Trese]

Sorry to hear about all the problems!

I will work on adding some additional resolutions in the UWD range that will improve readability and provide good visual clarity.

I will also investigate if there is any support in the graphical library the engine uses on Linux to see if there is anything we could do better there.

Thanks for the post. If you'd like us to try to help you get a refund for the game, just email me and we can work on it.

You can email me at [e-mail] if you need a refund.

[xman1]

Thanks for your help. I don't need a refund, but thanks for asking. I can still play it by disabling a monitor. That is just a pain though.

If I am experiencing it, I can guarantee I am not the only one. That is why I mentioned it. it is probably anyone not running SteamOS and has dual monitors.

[Cory Trese]

OK! I am currently working on porting a set of command line arguments over to the Linux build that will let you set h/w directly at launch.

I talk to a ton of our Linux players and every distribution and GPU stack is a little bit different.

I'm sure many players are running into many problems and we are always working trying to fix them.

Thanks for the report!

[fallen]

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