|
|
Post by Calagan Bröckström on Mar 15, 2021 2:35:35 GMT -5
My Ipad crash when trying to enter the galaxy screen. It's pretty hardcore plying without ability to see the entire galaxy.
|
|
|
|
Post by fallen on Mar 15, 2021 11:23:45 GMT -5
My Ipad crash when trying to enter the galaxy screen. It's pretty hardcore plying without ability to see the entire galaxy. Really sorry to hear it. Can you share any other details? Such as, what iPad, OS version, etc? We're not getting this report from the hundreds of players on iPads every day, so if it was widespread we'd have heard it. We'll need more details about your specific issue. |
|
|
|
Post by SergZak on Mar 15, 2021 13:13:45 GMT -5
My Ipad crash when trying to enter the galaxy screen. It's pretty hardcore plying without ability to see the entire galaxy. I would try the following:
Offload STF from the iPad (offloading the app deletes the app without deleting your save games/app data)
See:
Start at the "Use your device to check its storage" section.
After you've offloaded STF app, tap on it's app icon (which will now contain a small cloud icon meaning that it's no longer on the device but stored in the cloud). This will re-download/install the app from a fresh state. Your previous save games should still be intact.
Now try STF again. If it still crashes at the Galaxy screen, you may have a corrupt save game.
You can also try starting a totally new game and try entering the Galaxy screen in the new game...if it does not crash on the new save game, chances are good that your other crashing save game is possibly corrupt in some way.
As a data point, I have no such crash running STF on iOS 14.4.1 with the most recent (as of today) STF v3.1.37
|
|
|
|
Post by fallen on Mar 15, 2021 15:55:44 GMT -5
It is extremely unlikely that the saved game is corrupt in some way. If you wanted to test that theory, you could would be to make a new map and then make a new captain on that new map.
Sometimes the App Store or other installers muck up an install and it takes the next update to really get things fixed. 3.1.41 is coming for iOS so let's recheck then.
Sorry for the issue, we'll keep working on figuring it out together!
|
|
|
|
Post by Cory Trese on Mar 23, 2021 12:32:48 GMT -5
No chance it is a corrupt saved game. None.
This is just a memory issue related to the size of the Galaxy map background.
Very likely if we knew details from the user about the iPad in question, we could fix.
We will wait to hear back from "Calagan Bröckström" about what kind of device they might be using.
I suspect it is an old iPad, or a rare mid-tier one with a weird memory configuration.
I only have about 15 living iPads, and there are hundreds.
|
|
|
|
Post by raithnor on May 25, 2021 18:27:38 GMT -5
I'm having the same issue.
Every time I try to open the Galaxy map it crashes the game. If I reopen the app and I go to the Galaxy screen first thing ,it will open. Later on it will crash.
Multiple characters, as early as the start of the game.
I have iPad Air (Older, but not really old.)
IOS is 12.5.3
Model# md790LL/A
Game version 3.1.59 update: same issue with 3.1.63
|
|
|
|
Post by raithnor on Jun 9, 2021 21:05:30 GMT -5
I'm having the same issue. Every time I try to open the Galaxy map it crashes the game. If I reopen the app and I go to the Galaxy screen first thing ,it will open. Later on it will crash. Multiple characters, as early as the start of the game. I have iPad Air (Older, but not really old.) IOS is 12.5.3 Model# md790LL/A Game version 3.1.59 update: same issue with 3.1.63 Same issue with 3.1.65, it even happens when I try to "Preview route" in the acquire missions from contact-screen. |
|
|
|
Post by fallen on Jun 11, 2021 8:41:35 GMT -5
You could share the map seed, perhaps there is an issue with that map seed specifically.
|
|
|
|
Post by raithnor on Jun 12, 2021 9:58:27 GMT -5
It's been crashing with Default Map Seed v2. I started a game with the original Default map seed and that map had no issues.
Could it be something to do with Galaxy Size? Since the original default is smaller than the orginal?
Is there a seed I could use that has an arrangement similar to V2, but sized like the default seed?
Update: So I tried using the Default V2 seed, but changed the sectors from 42 to 37. Which still caused it to crash when opening the Galaxy screen.
|
|
|
|
Post by fallen on Jun 12, 2021 14:38:12 GMT -5
Does sound like a texture size limit on the iPad with the new default map's background. I've added it to our list to shrink that texture for mobile devices. In the meantime, you can keep playing on V1 maps without issue I imagine.
|
|
