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Post by Cory Trese on Jun 16, 2011 12:35:49 GMT -5
We're having a bit of an issue with this guy calling himself "Hawk" on the Android Market.
This user is updating a 1 star review on a regular basis to keep it at the top of the list and the first thing that new players see.
As the publisher, I cannot review the game or post a response.
Here is what he says right now (it was updated it 5 minutes ago)
"Nothing like original Elite. Rubbish gameplay. Waste of money. Avoid!"
If you care to help all you need to do is visit Elite on your browser or phone and put in a review that you feel is fair. If you have already put in a review, it will be moved to the top spot on the page if you change it (add punctuation, change a few words, whatever.)
* * *
I have e-mailed "Hawk" several times to offer a refund and an apology. After several attempts to contact, he is now updating a 1 star review a few times a day -- so, he either works for another development company or he just really doesn't like me.
Either way, I can do no more than to ask you, our kind friends, to come to our aid.
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Post by aielman on Jun 16, 2011 13:01:34 GMT -5
Just an fyi, I dont know about other areas, but on the Android you can mark a review as unhelpful! I dont know how it plays into the algorithm for display but it should hopefully negate some of his reupdate crap.
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Post by Cory Trese on Jun 16, 2011 13:14:31 GMT -5
Thanks, it looks like I can at least mark him as unhelpful from my account.
I wish he liked the game and if he didn't it is his right to leave us a 1 star review -- heck, I wouldn't even flag it as unhelpful.
However, when the review is getting disproportionate display I start to worry.
Across the Star Traders game we have ...
- 5100 5 Star reviews
- 155 1 Star Reviews
That is why I think it is unfair that one user can ensure that 1 of the 1 star reviews ranks higher than all 5100 of the 5 star reviews.
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sebastian
Exemplar
la la la la la la la la la
Posts: 255
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Post by sebastian on Jun 16, 2011 20:44:44 GMT -5
Will do what i can sir, it's the least I can do for you after subjecting you to my many inane questions, comments and suggestions!
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Post by captain nemo on Jun 16, 2011 23:30:17 GMT -5
Well I updated my 5-Star review !!
I also marked Hawk as unhelpful & everyone else's 5-star as helpful
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Post by skarletlightning on Jun 17, 2011 0:18:06 GMT -5
I've almost exclusively lurked on this forum, but I think now is as good a time as any to say thanks for making/re-adapting this great game.
Also thanks for listening to user input. My first post was enough to make a grammar Nazi cry, but you've still been receptive.
I think its completely unfair to purposefully make things so difficult for a dedicated dev so i'll definitely remember to update my review periodically to offset this mean spirited gesture.
Its definitely a solid game that one could just keep going back to. Sure I'd like some battle or character animations, but the subtle depth and variety draws me in after the novelty of chopping fruit or flinging birds wears off.
Thanks again
PS: free is enjoyable, but elite is definitely worth it
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Post by Cory Trese on Jun 17, 2011 2:32:34 GMT -5
skarletlightning -- I am working on getting the ships to fly around in the combat window, adding different animations for board/gun and torp as well as new sound effects.
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Post by uthoroc on Jun 17, 2011 4:36:48 GMT -5
Hawk's 1star review doesn't shop up for me anymore. I hope it is gone for good.
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kuzkula
Curator
[ Heroes of Steel Supporter ]
Posts: 64
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Post by kuzkula on Jun 17, 2011 6:23:53 GMT -5
Bought elite, reviewed and rated. Didn't move over my save though. Oh well.  |
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Tenebrous Pirate
Exemplar
[ Star Traders 2 Supporter ]
Why? Well, why not?
Posts: 482
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Post by Tenebrous Pirate on Jun 17, 2011 8:33:09 GMT -5
Posted my review. I will copy and paste it from my clipboard every day or so, or at least as often as I remember. I also made sure to mark his comments as unhelpful.
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Post by Cory Trese on Jun 17, 2011 10:06:12 GMT -5
kuzkula -- You can find a Captain at a Time saved game copier in the Elite Roster. In your Elite install, go to "Main Menu > Roster > Copy Captain" and pick from the list of Captains in your RPG installation. They'll be copied over to Elite.
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kuzkula
Curator
[ Heroes of Steel Supporter ]
Posts: 64
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Post by kuzkula on Jun 17, 2011 15:41:34 GMT -5
Cool. Thanks Cory.
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Post by celu on Jun 18, 2011 0:44:37 GMT -5
skarletlightning -- I am working on getting the ships to fly around in the combat window, adding different animations for board/gun and torp as well as new sound effects. Sweet!!! New sound effects. Wait...sound doesn't travel in vacuum, right? Who cares!!! More explosions. woohoo!!! I will try to remember to update my rating every time I play. |
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