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Post by grzechol on Sept 9, 2014 2:45:52 GMT -5
I had a crash twice when recruiting Nathaniel Sveet. A few day ago on Basic difficlty, and now on Hard.
That was a very wierd crash. I have "Log collector" app, so every time any application crashes I can collect logs (including stacktrace). But this time I just got a system message that AoP has stopped, without possibility to collect logs or send report.
It happened after two conversations with Sveet, when I entered docks to recruit him. I confirmed I'd like to recruit him, AoP hung, I got message it has stopped, I pressed OK and... The main menu of AoP appeared. I pressed "Continue" and it turned out Nathaniel Sveet was signed on. So perhaps it wasn't a real crash?
Age of Pirates FREE 1.1.39
Samsung Galaxy Note (GT-N7000) with Android 4.1.2 Jelly Bean
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Post by fallen on Sept 9, 2014 9:14:52 GMT -5
grzechol - are you on GPlay or on Amazon?
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Post by grzechol on Sept 9, 2014 9:17:40 GMT -5
GPlay
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Post by fallen on Sept 9, 2014 10:47:50 GMT -5
Are there log files that you could possibly provide that include an exception. We did not get a crash reported to Google Play.
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Post by grzechol on Sept 9, 2014 17:49:07 GMT -5
We did not get a crash reported to Google Play. You didn't, because - as I wrote previosly - there was no option to collect logs or report a crash. Here you have a screenshot:  It means (you can check in Google Translate): "Application Age of Pirates RPG has stopped". I could only press the "OK" button (no "send report" button). After that I was taken to the AoP main menu. If AoP writes logs somewhere, please let me know - I'll try to find and attach the logs. I'll also try to reprodce this issue again and figure out if it's always reproducible. |
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Post by fallen on Sept 9, 2014 22:37:16 GMT -5
grzechol - Ok, I will play through this a few times and see if I can figure it out.
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Post by Cory Trese on Oct 8, 2014 9:40:51 GMT -5
We did not get a crash reported to Google Play. You didn't, because - as I wrote previosly - there was no option to collect logs or report a crash. Here you have a screenshot: It means (you can check in Google Translate): "Application Age of Pirates RPG has stopped". I could only press the "OK" button (no "send report" button). After that I was taken to the AoP main menu. If AoP writes logs somewhere, please let me know - I'll try to find and attach the logs. I'll also try to reprodce this issue again and figure out if it's always reproducible. Looks like Google doesn't collect crash reports from your location, or your log collector blocks it. |
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Post by grzechol on Oct 8, 2014 9:50:19 GMT -5
Cory Trese - It turned out that the Log Collector application is useless on Android 4.1 and above so I uninstalled it. Usually there's an option to send logs, but when I used in once, you or fallen said you didn't receive the crash report. But when this crash occurs, there's no option to send report at all. I'm not sure why, probably it's something specific to Android I'm not aware of.
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Post by fallen on Oct 8, 2014 9:57:55 GMT -5
grzechol - the fact that I did not receive the report in the past when you had specifically made it happen is not a reason to keep sending. Please always send the logs.
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Post by grävling on Oct 8, 2014 9:58:02 GMT -5
Cory Trese - It turned out that the Log Collector application is useless on Android 4.1 and above so I uninstalled it. Usually there's an option to send logs, but when I used in once, you or fallen said you didn't receive the crash report. But when this crash occurs, there's no option to send report at all. I'm not sure why, probably it's something specific to Android I'm not aware of. You haven't rooted your device, correct? |
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Post by Cory Trese on Oct 8, 2014 10:20:35 GMT -5
Log Collector isn't how Google Play collects logs, anyway.
If you e-mailed us a log file, we certainly got it.
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Post by grävling on Oct 8, 2014 10:28:22 GMT -5
But if he has moved to android 4.1 or above, and he hasn't rooted his device, then he cannot make logcats any more. Since my tablet _is_ rooted, I am going to go over and try and recruit Sveet, and see if I get the same crash with no way to send things to you. Crashing with no button to send a log happens to me fairly regularly, though uncommonly. If I get the bug, I will have a logcat to send you.
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Post by Cory Trese on Oct 8, 2014 11:03:53 GMT -5
But if he has moved to android 4.1 or above, and he hasn't rooted his device, then he cannot make logcats any more. Since my tablet _is_ rooted, I am going to go over and try and recruit Sveet, and see if I get the same crash with no way to send things to you. Crashing with no button to send a log happens to me fairly regularly, though uncommonly. If I get the bug, I will have a logcat to send you. Thank you. If I can get a Logcat, or reproduce myself, I'll be able to fix it for next. |
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Post by grzechol on Oct 8, 2014 11:20:43 GMT -5
grävling - it's rooted now, but it wasn't when the crash occured. Cory Trese and fallen - I've just reproduced this issue on different device - rooted HTC Wildfire S with CyanogenMod 11 (Android 4.4.4), AoP Elite 1.2.5. I've sent two reports using stadard Google Play report mechanism. Please let me know if you receive these reports. If you don't, I've took also screenshots of stacktrace (it was NPE).
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Post by Cory Trese on Oct 8, 2014 11:38:33 GMT -5
grävling - it's rooted now, but it wasn't when the crash occured. Cory Trese and fallen - I've just reproduced this issue on different device - rooted HTC Wildfire S with CyanogenMod 11 (Android 4.4.4), AoP Elite 1.2.5. I've sent two reports using stadard Google Play report mechanism. Please let me know if you receive these reports. If you don't, I've took also screenshots of stacktrace (it was NPE). If you can send the logs to cory.trese@gmail.com that will help. Thanks! |
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