|
|
Post by Brutus Aurelius on Dec 15, 2015 9:52:02 GMT -5
Has anyone else had the problem where all of your apps give you the "Unknown error, please download again from the app store"? It is followed by the app closing, and a message saying " X has stopped" where x is the app.
I'm on a Kindle Fire, up to date with everything. It isn't just TB apps.
|
|
|
|
Post by fallen on Dec 15, 2015 10:08:14 GMT -5
|
|
|
|
Post by Brutus Aurelius on Dec 15, 2015 10:17:48 GMT -5
Thanks Andrew. I'll probably call after school. Unless anyone else here has a fix. |
|
|
|
Post by Cory Trese on Dec 15, 2015 10:26:33 GMT -5
Check to make sure that your Kindle's time and date matches the App Store's.
|
|
|
|
Post by Cory Trese on Dec 15, 2015 10:27:00 GMT -5
I was able to make both my Kindle's do this by setting the date to yesterday.
|
|
|
|
Post by Brutus Aurelius on Dec 15, 2015 10:36:21 GMT -5
I have no internet access right now for my Kindle, but I will check this out. Thanks Cory!
EDIT: Date and time were correct, but the problem is still there. Maybe internet access will let it sync?
|
|
|
|
Post by John Robinson on Dec 15, 2015 15:14:18 GMT -5
I have no internet access right now for my Kindle, but I will check this out. Thanks Cory! EDIT: Date and time were correct, but the problem is still there. Maybe internet access will let it sync? Yes I'm having the same problem. To get any update you have to have internet access and if their clocks are wrong it can screw up the auto update. To force any outstanding app updates. Go to Settings, then tap "Sync and check for new items". It didn't work for me but it might for you. I'm also waiting for the next release that comes after 4.1.35 to see if that solves the problem (thanks for the advice Andrew & Cory). |
|
|
|
Post by Brutus Aurelius on Dec 15, 2015 16:16:02 GMT -5
Cory Trese fallen John RobinsonI have connected to the internet here at home and it seems to have corrected the problem. Thanks for the help all!
|
|
|
|
Post by Officer Genious on Dec 16, 2015 9:53:46 GMT -5
John Robinson to the rescue!! (fanfare)
|
|
|
|
Post by Cory Trese on Dec 16, 2015 10:02:10 GMT -5
Thank goodness.
|
|
|
|
Post by John Robinson on Dec 17, 2015 22:21:03 GMT -5
I used the Mayday button to video chat with Amazon Tech, this is what we did on my wife's Kindle.
On Kindle HDX or any Kindle that has these options in your settings screen.
Go to Settings
Tap Applications
Tap Manage All Applications
The first line displays "Third Party Applications" look to the right for the downward pointing arrow, tap to get a drop down menu
Next tap "All Applications"
That should refresh all the apps on your Kindle it did for me. HoS upgraded to new version, none of the IAP or saved games were lost.
If you are still having a problem with a particular app;
Return to your settings, then applications, Select the App giving you a problem and you will get a detailed screen for it.
Tap Force Stop, Clear Cache and Clear data. Then refresh as above.
|
|
