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Post by Cory Trese on Nov 10, 2015 15:08:57 GMT -5
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Post by fallen on Nov 10, 2015 15:53:41 GMT -5
Now live on Steam!
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Post by richard on Nov 10, 2015 20:16:33 GMT -5
Hi
I am have trouble with the 4.1.29 update
I got the update and it is showing 4.129
Select play
Select the save heroes group to play
select continue
get the loading screen
and then it dump back tot he main table screen
I am run a Nook HD+
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Post by fallen on Nov 10, 2015 20:26:51 GMT -5
richard - can you provide any other information that might help? What group are you play? Where are they? Do other groups work? Can you try making a new game? Your device is sending us a crash report when it crashes, so we will investigate. Can you try restarting your device? I have tried to reproduce the issue here with no luck so far.
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Post by richard on Nov 10, 2015 20:35:44 GMT -5
I did a reboot and got the same results
The group is Vraes, Kharjtan, Fyona, Tamilin on Hard
at Torrent Watershed
A new games with the same player, skiped introduction, it also crashed.
Started a VKVT party on Normal
Doing introduction
Shows the loading screen
Then crashes
PS - This is a great game
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Post by fallen on Nov 10, 2015 20:53:08 GMT -5
I did a reboot and got the same results The group is Vraes, Kharjtan, Fyona, Tamilin on Hard at Torrent Watershed A new games with the same player, skiped introduction, it also crashed. Started a VKVT party on Normal Doing introduction Shows the loading screen Then crashes PS - This is a great game Glad you're enjoying the game and sorry that you're having this issue. It sounds like an update that has downloaded badly onto your personal device. Are you on Elite or free? Can you check the main screen again and report the exact text you see for the version? Either we will get it working, or the next update is sure to fix your issue. Please do not uninstall the app, as that will delete your saved games. |
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Post by richard on Nov 10, 2015 21:35:01 GMT -5
In the upper right corner
Heroes of Steel
4.1.29
g+ sign in
I initial got the free version then bought the various episodes and Fyona
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Post by richard on Nov 10, 2015 21:36:25 GMT -5
Question, does it matter what the option are set to?
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Post by fallen on Nov 10, 2015 22:09:31 GMT -5
Question, does it matter what the option are set to? Which ones do you have set? No option should cause a crash. |
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Post by fallen on Nov 10, 2015 23:23:50 GMT -5
Question, does it matter what the option are set to? Do you have "No Blood" turned on? EDIT: Looks like its "No Blood" ... we're working on fixing. |
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Post by samopop on Nov 11, 2015 0:40:37 GMT -5
Probably not that useful to report now that you have identified the source of the problem, but I can add some details since I am having the same issue. On my Android Moto X (2013) running 4.1.29 (OS version 5.1) I can not start any games. Whether I try to start a brand new game or continue a saved one, it pauses at the loading screen (the screen that has the random quotes at the bottom) with the progress bar ~90% done. It never continues past that. When I turn the Blood Splatter on, then I can load games properly.
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Post by richard on Nov 11, 2015 10:05:48 GMT -5
Fallen
Thanks for finding the crash problem
and getting the fix out there.
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Post by fallen on Nov 11, 2015 10:46:01 GMT -5
richard - you're welcome! I hope you'll leave a review to help support our efforts.
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