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Post by mandomaniac on Feb 28, 2016 21:47:24 GMT -5
Ever since I upgraded to android 6.0 I can't play ST or 4X... Every time I bring up either game it gives me this same error message "Internal Service Failure: An internal error occurred. This can be caused by a lack of network connectivity. Please make sure you have a good network connection."
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Post by fallen on Feb 28, 2016 21:50:19 GMT -5
Ever since I upgraded to android 6.0 I can't play ST or 4X... Every time I bring up either game it gives me this same error message "Internal Service Failure: An internal error occurred. This can be caused by a lack of network connectivity. Please make sure you have a good network connection." The really sounds like a services issue on your phone's end. Are you Google Play Services and Google Play apps are up to date? Restart the device? Contact Google Play Support? No issues here on the few devices we've upgraded to Android 6.0 with any of our games. Try it with or without wifi? Did you deny the game permissions it needs? |
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Post by mandomaniac on Feb 29, 2016 10:20:03 GMT -5
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Post by fallen on Feb 29, 2016 10:27:31 GMT -5
These are both with amazon... Please my friends ready the drums... I'm going to war  Interesting. I am not as up-to-date on what Amazon has done with their 6.0 release. The starting point would be to make sure that your market and all your Amazon services are as up to date as possible, then call support. |
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Post by mandomaniac on Feb 29, 2016 19:03:07 GMT -5
Found the issue... Recently amazon rolled there app store and underground app store into 1... As soon as I installed the new underground app everything worked again
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Post by fallen on Feb 29, 2016 19:50:59 GMT -5
Found the issue... Recently amazon rolled there app store and underground app store into 1... As soon as I installed the new underground app everything worked again Great to hear! Thanks for your support and hope you've already left a review on Amazon  |
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Post by jim on Jul 8, 2016 20:30:44 GMT -5
Just wanted to add that in my case I needed to do the following.
1. go to settings -> applications.
2. Select Amazon Shopping
3. Clear Data
Then when I tried Piano Companion Pro it said I needed to sign into Amazon. Upon re signing in, the Piano Companion Pro app worked.
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Post by Cory Trese on Jul 9, 2016 8:42:07 GMT -5
Just wanted to add that in my case I needed to do the following. 1. go to settings -> applications. 2. Select Amazon Shopping 3. Clear Data Then when I tried Piano Companion Pro it said I needed to sign into Amazon. Upon re signing in, the Piano Companion Pro app worked. This is a great tip. I've copied this out so I can use it in e-mails with Amazon players. Hopefully we can get the updates flowing again soon. |
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