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Post by foreverchar on Sept 26, 2017 8:18:31 GMT -5
hi i am currently stuck in E4 necromantic santuary, in the western district of ruins of Ember. i went in and clear everything and can't use the stair to go back up. when i click on the stair in grouped mode, the group will spread out as if in combat mode and then nothing happens. i spread out the group and click still nothing happens.
BTW i am still on version 4.4.11 and still don't see update available for me , i downloaded the game on App store australia.
Thanks for the epic game and i really hope the stair problem can be solved soon so i can finish the story please.
PS. do tamilin and Kjartan get their legendary items? from where?
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Post by fallen on Sept 26, 2017 10:53:00 GMT -5
foreverchar - the next update to the App Store will fix this issue! Sorry for that! Selen, Tamilin and Kjartan are the only characters not to get legendaries yet.
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Post by foreverchar on Sept 26, 2017 19:46:06 GMT -5
thanks andrew, can't wait for the update!
once again thx for this great game, i have never been so addicted to a game before =)
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Post by fallen on Sept 26, 2017 20:12:29 GMT -5
thanks andrew, can't wait for the update! once again thx for this great game, i have never been so addicted to a game before =) In the mean time, I hope you'll try out our other games -- Templar Battleforce comes to mind!
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Post by foreverchar on Sept 26, 2017 21:47:12 GMT -5
i am currently in itunes australia region, if i change the region to US, would i need to redownload/repurchase HOS? and would my game progress be lost? thanks!
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Post by fallen on Sept 26, 2017 22:02:17 GMT -5
i am currently in itunes australia region, if i change the region to US, would i need to redownload/repurchase HOS? and would my game progress be lost? thanks! I am not sure the answer to that question. You might have to contact Apple support, because that is very specific question. I can't imagine that it is a different purchase. If you have to uninstall the app, you will lose all purchases. However, plug your device into iTunes and you can get your saved games out! Back them up on your computer.
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Post by foreverchar on Sept 26, 2017 22:11:39 GMT -5
hi andrew, i only worry about losing the saves, i don't mind repurchase the game if i need to, this is such an epic game =)
any instruction how to get the saves out? where is the save files stored in iphone?
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Post by fallen on Sept 27, 2017 23:34:13 GMT -5
foreverchar - you can extract them by connecting to the device via iTunes, and then looking at the app in the iTunes browser. From there, you should be able to backup/extract the games. Here is Apple's guide on the subject: support.apple.com/en-us/HT201301
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Post by foreverchar on Oct 4, 2017 19:39:48 GMT -5
hi Andrew, any rough time estimate to get update through iOS? i see 4.4.17 is already out and we still have 4.4.11.
Can't wait to finish the rest of the game as my team is still stuck in necro santuary. Thanks so much!
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Post by fallen on Oct 4, 2017 20:48:51 GMT -5
hi Andrew, any rough time estimate to get update through iOS? i see 4.4.17 is already out and we still have 4.4.11. Can't wait to finish the rest of the game as my team is still stuck in necro santuary. Thanks so much! Sorry, no we don't have an ETA at this time. We'll keep working on it.
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