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Post by Funktor on May 5, 2018 22:18:09 GMT -5
Hello, I’m playing Star Traders RPG Elite version 5.2.1 (23351) on an iPad Pro. The game keeps crashing about every 4th or 5th time I transfer goods - seems to be any cargo exchange. This is annoying when the game crashes in an urban exchange, but debilitating when exploring/harvesting, or after battles, as it just saves whatever has already been transferred and I lose whatever else I had found. When I boot the game back up my ship will be back on the star map. I love the game, hope this issue gets fixed soon. Thanks!
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Post by Funktor on May 6, 2018 12:54:58 GMT -5
Addendum: it’s not just the exchange. The game has a propensity to crash seemly at any player-initiated menu change or screen change.
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Post by fallen on May 6, 2018 16:33:48 GMT -5
Sorry to hear that you are having such consistent crashes. Can you give the OS version of your iPad Pro? The game is very stable on iOS so I am not sure what might be the cause. We will check our crash reports to see if yours are registering.
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Post by MG.42 on May 7, 2018 10:38:05 GMT -5
I am seeing the same as OP. Crashes often, but not always, during cargo exchange. Came here to see if it’s a known issue. Had perhaps 5 crashes during an hour play session. I just downloaded the trial version recently so I have no experience with previous versions of the app. iPad Pro 12.9” iOS 11.3 (15E216) Star Traders v5.2.1 (23351)
Thanks!
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Post by fallen on May 7, 2018 11:14:53 GMT -5
Hoping that the OP can provide the same set of details and we can see which ones match.
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Post by MG.42 on May 7, 2018 11:44:39 GMT -5
Just updated to iOS 11.3.1 (15E302) and the problem still persists - crashed on the second purchase at an exchange. No worries - I am content to wait for STF iOS
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Post by fallen on May 7, 2018 12:04:13 GMT -5
We'll take a look at this but definitely looking forward to STF iOS. It's going to look great on your iPad.
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Post by Cory Trese on May 7, 2018 16:53:44 GMT -5
I accept responsibility for these crashes. I am sure they are due to bugs in the code.
I cannot make any promises, but I will try to get ST RPG iOS Project to load again and see if I can figure out what the issue is.
That game is very old, it likely crept in an update that happened a while ago, like iOS 9 or 10.
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Post by Funktor on May 8, 2018 6:25:22 GMT -5
So sorry for the delay, busy day yesterday. Runnng 11.3 (15E216). Loving the game though!
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Post by Rick N on May 24, 2018 11:59:03 GMT -5
I hope this crashing in the exchange issue gets fixed. I just purchased Star Traders RPG Elite today but I have to keep restarting the game every few moments.
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Post by Cory Trese on May 25, 2018 7:52:53 GMT -5
I am sorry that was your first experience with one of my games. I will keep working on it
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Post by Cory Trese on May 27, 2018 10:41:56 GMT -5
I submitted an update to Apple.
It was rejected.
I am still working on a solution.
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Post by Rick N on May 27, 2018 22:04:54 GMT -5
Thank you for the response. I appreciate that you are working on the issue. I am a programmer myself so I know what it’s like trying to update older code.
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Post by markz on Jul 6, 2018 8:51:12 GMT -5
Hello, any update on this? I've not been able to play in quite a while.
Thank you.
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Post by Cory Trese on Jul 6, 2018 9:28:54 GMT -5
Hello, any update on this? I've not been able to play in quite a while. Thank you. No updates at this time. We continue to work with Apple to attempt to find a solution. We are considering removing the game from the store, however, many people are using it just fine without any crashes or problems and we don't want to negatively impact them.
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