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Post by brentaur on Sept 15, 2018 20:26:35 GMT -5
I'm trying to transfer app data containing game saves for all my TB games, and Helium is utterly failing me. I'm going from a galaxy s5 to an s9 plus. Helium worked great transferring from s5 to s5, but isn't working for me niw. I created backup files on my pc, but the restore function just sits there until the phone finally losea the connection with Helium''s server.
I've tried a couple of variations on the Helium approach (I just successfully created a backup within my old phone of STF data, but have zero clue how to move it). I don't know what else to try. I've seen Dropbox and other file transfer apps mentioned, but can't find a walk through for how to use them to transfer app data. There's a thrand have on here that includes save game data locations for a steam copy of the game, but I play on Android only. I know just enough techy mojo to be dangerous, and so have no idea what .abp or obb or whatever they're called are. I'm just a schmuck with a headache who desperately does not want to have to start ALL the way over on HoS, TBf, ST, STF, STE4x, and CK if I can possibly avoid it.
Any alternate solutions would be most welcome and appreciated. Even moreso if they're written so even your grandpa could follow them! Thanks, evetybody!
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Post by fallen on Sept 16, 2018 13:03:29 GMT -5
the only other known option is to root your phone.
I believe Helium has a paid option to use a service like DropBox which doesn't rely on getting a connection with your PC established.
Here someone else wrote another tutorial about connecting Helium with PC: teknologya.com/helium-backup-on-android-devices/
Also, we are willing to provide troubleshooting on the Helium process if you can tell us where you are stuck and provide screenshots perhaps.
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Post by brentaur on Sept 16, 2018 20:05:36 GMT -5
Thanks for that! I'm going to give it another go and if it doesn't work I'll definitely get you some screenshots.
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Post by fallen on Sept 16, 2018 22:29:19 GMT -5
Thanks for that! I'm going to give it another go and if it doesn't work I'll definitely get you some screenshots. While there is a cost associated with it, the other user who posted about this today has tried premium: The Premium option for Helium worked perfectly. I uploaded to Drive and bypassed not connecting properly to the PC. Thank you, I can now reset my phone without losing everything.
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Post by brentaur on Sept 17, 2018 0:51:22 GMT -5
Hah! I just successfully did that exact thing also! Premium version + Google drive did the trick. Definitely worth 5 bucks, considering the hundreds of hours of progress over 6 TB games.
"I've mended something!!!" - Jeremy Clarkson
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Post by brentaur on Sept 17, 2018 0:52:19 GMT -5
Thank you for the help!
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Post by fallen on Sept 17, 2018 10:01:10 GMT -5
Hah! I just successfully did that exact thing also! Premium version + Google drive did the trick. Definitely worth 5 bucks, considering the hundreds of hours of progress over 6 TB games. "I've mended something!!!" - Jeremy Clarkson All the years we've been having players struggle with Helium, we should have been recommending premium more often when people got stuck. That's 2 users saved in a single day! Glad it worked
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