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Post by runefangbgg on Apr 29, 2020 9:45:38 GMT -5
Hello,
Captain Level: 19
Difficulty: custom
Platform: 5th gen iPad
Starting today, my game crashes somewhat randomly. Repeatedly when scrolling through Contacts. Repeatedly when trying to land on certain planets.
thanks!
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Post by Cory Trese on Apr 29, 2020 10:58:55 GMT -5
Oh no! I haven't seen any crashes on iOS.
Do you know any other details? Do you know what version of the game you have installed?
Any other issues with the device?
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Post by runefangbgg on Apr 29, 2020 12:28:44 GMT -5
Well, good that it’s not a wide spread issue.
Game Version: v3.0.59
IOS Version: 13.3.1
No other issues with my device.
I can try to provide details, if you let me know what you need.
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Post by Cory Trese on Apr 30, 2020 9:38:46 GMT -5
The only reported crash for any iOS user on v3.0.59 is related to GameCenter. Are you signed into GameCenter? That might fix it on your device!
Since Apple is only only detecting one crash for all the active users -- but that crash is on 13.4.1 with an iPhone 8 Plus.
Did you find a way to opt-out of Apple's Crash reporting? I'm also not seeing any crashes on our internal tracker, on iOS or any other platforms.
I will try to assist you if you request a refund from Apple Support.
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