I cannot buy an episode in game

[Gabriel]

I am trying to buy an episode in game I press the buy button but it keeps switching between 2 screens.
Should I setup something before buying ?
thx

[slayernz]

Hi Gabriel,
Some quick questions so that we can figure out what's going on
What platform are you trying it on - Android, IOS, PC?
What market do you buy from - Play, Amazon, ITunes, Desura, Steam?
Have you been able to buy the extra characters?

And finally - are you able to provide screenshots of the two screens you can see?

For Android, what I understand is:
From the main menu, I would click on "Store"
You would see Episode 1: Death's Consort
There should be a price and you should also see a purchase button of some sort.

When you buy it, the price should change to "Purchased" and you should no longer be able to select that item in the game store.

[Gabriel]

Sorry on Android I did not login in the main screen and I was trying to buy at the end of the prologue. now it's fine

Oct 1, 2014 1:35:52 GMT -5 slayernz said:

Hi Gabriel,
Some quick questions so that we can figure out what's going on
What platform are you trying it on - Android, IOS, PC?
What market do you buy from - Play, Amazon, ITunes, Desura, Steam?
Have you been able to buy the extra characters?

And finally - are you able to provide screenshots of the two screens you can see?

For Android, what I understand is:
From the main menu, I would click on "Store"
You would see Episode 1: Death's Consort
There should be a price and you should also see a purchase button of some sort.

When you buy it, the price should change to "Purchased" and you should no longer be able to select that item in the game store.

[Cory Trese]

Google reported some outages in Google Play store last night, you may have been hit by those.

Thanks slayernz for jumping in.

[fallen]

@gabriel - welcome to the forum and thanks for confirming that you got this working!